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Résumé

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Technical product leader with 25 years in software, 20 of them hands-on as a full-stack engineer. Six years running accessibility governance and compliance programs at Pearson and Elsevier. Focused on technical product management for AI-native platforms in regulated environments.

Experience

Division technical operations lead, Elsevier (2024–2026)

  • Owned intake, backlog governance, and roadmap operations for the largest division, covering 40+ product teams.
  • Co-authored the global Definition of Done and established the KPI framework for defect escape and remediation velocity.
  • Led adoption of an AI-augmented documentation and testing platform, cutting documentation production time 50%.

Program leadership, Pearson (2021–2023)

  • Ran a nine-month remediation program across ten product teams that ended in a written withdrawal of a federal complaint.
  • Built a company-wide Figma annotation toolkit and design review workflow, with Axe and Cypress wired into CI/CD; defect escape rate fell 66% in three months.

Program leadership, TPGi

Full-stack engineer, Interfolio (2014–2020)

  • Architected a component library in Angular, documented in Storybook, that became the engineering standard across all product lines.
  • Led compliance work for NYU, SUNY, and the University of Washington.

Enterprise software developer, U.S. Air Force, the Pentagon

Also

  • Independent advisory practice serving a dozen organizations.
  • Board member, Beyond My Battle.
  • Speaker, CSUN 2025: the ION Framework for evaluating AI chat interfaces.

Education and certification

  • B.S. in Business Administration and Information Technology, Colorado Technical University
  • CPWA certification

Languages

English, French (bilingual)